The customer support was impressive. I encountered some sizing issues and was able to easily exchange it. However, the second size didn't fit as well, so I opted for a return and refund since my fingers seem to fall between sizes despite being measured (smart rings can be bulkier). They offered me a refund and suggested keeping the ring instead of returning it, citing international shipping costs as a concern. I agreed to a fair refund. Overall, communication was straightforward. I ended up gifting it to my sister, who found the app and ring effective for her needs and hasn't faced any issues.
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