I’m extremely disappointed with my experience with Sofista Living.The sofa I received was not as shown on the website and the dimensions were inaccurate, meaning it did not match the advertised size. In addition, the sofa was supplied with incorrect legs/fixtures, which made it unusable.I raised these issues promptly, yet the matter was never properly resolved. Communication was poor and inconsistent, with long delays and no clear ownership of the problem. They basically ignore your contact after a while. Due to the lack of progress, I raised a chargeback with my bank; even after this was declined, Sofista Living still failed to supply the sofa as ordered or resolve the outstanding issues.Do not buy from them. It caused a lot of hassle and stress. Totally unprofessional and dishonest. Based on my experience, I would urge others to be cautious. The product did not match the description, and the after-sales service fell well below an acceptable standard.
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