sofology.co.uk

4.2
4.2 Based on 20 reviews

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure t...

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Robert Knowles
MISS SOLD ⚠️⚠️⚠️ Absolutely shocking experience. We bought two recliner sofas in “Nutmeg” and they

MISS SOLD ⚠️⚠️⚠️

Absolutely shocking experience. We bought two recliner sofas in “Nutmeg” and they are NOTHING like what’s shown in the showroom—completely different colour and far worse quality.

We checked the swatch and even used the room visualiser before buying, yet what turned up looks nothing like what we were sold. This feels completely misleading.

When we complained to Sofology, we were dismissed and told it’s “the correct colour” and that nothing could be done—no accountability at all.

The sofas themselves are poorly made—stitching doesn’t line up, cushions are uneven, and the legs are wonky. These are NOT the same as the showroom models.

Save your money and go elsewhere. Avoid at all costs.

1
Date of experience: Apr 13, 2026

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Business Details

  • At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place.
    www.sofology.co.uk

  • email social.media.complaints@sofology.co.uk
  • language https://www.sofology.co.uk

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