I am the CEO of Pangs casino club. We chose Soft Gaming to assist us through the building of our online casino segment of our company about 3 years ago. Which we very much regret today making that decision. Soft gaming has been nothing short of a major disaster for our company. The amount of pitfalls we’ve suffered due to absolute negligence on the part of multiple individuals in their company is staggering. After the build/licensing process was finally completed after lots of delays. We soft opened the casino in August of 2023. Soft gaming touts their company as a full service A-Z service provider in the online casino gaming space the following is a direct quote from their website:“We are SoftGamings and we know everything about building and growing successful online casino businesses. Our company culture reflects our core values: teamwork, diligence, and pushing the boundaries by bringing new solutions. By promoting these values, we help clients grow their businesses and stay competitive. We see our clients as partners — their success is our success, which is why we always look for new ways to improve our products and services. That way, we help our clients boost their revenue through more player deposits and traffic volume. Our range of products covers everything from Turnkey platforms and White Label platforms to Self-Service solutions and Bitcoin casino solutions, gaming licensing, banking options, and more. We always look for opportunities to improve, grow, and learn together with our clients and partners while building a community destined for success”There is nothing we’ve found to be true from the above statement whatsoever. Beginning with our soft open launch we received incorrect information from top people in the company Evgeny, Vlad and Katja just to name a few. The information put our license at risk with in the first 3 months we were open. Soft gaming left it almost 100% to us to fix the issues which they caused with their bad information. Since we’ve launched which is now 18 months later. There’s been a laundry list of deficiencies (way to much to even list in a review) that we’ve suffered from this company. We have lost so much money trying to just disconnect from them and operate our casino elsewhere under the wing of a different provider. I would absolutely recommend you stay far far away from this company.
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SoftGamings is an established and expert B2B casino platform provider and gaming aggregator with over 18 years of industry experience. To meet the evolving needs of its clients, SoftGamings develops proprietary and creative solutions including White Label, Turnkey, Self-Service, Bitcoin Platform solutions, Bonus System Standalone feature, Sportsbook, and Casino Games Integration. A diversified product portfolio with 250+ game providers and 10,000+ games offers customers access to a wide range of high-quality gaming content.See more
