If you’re considering SoftGamings for your online casino, think again.Our biggest issue with SoftGamings? They’ve frozen around $50,000 of our real money, funds that we deposited to fund our operations. And for what in return? Absolutely nothing. Instead, they’ve given us play money—virtual funds meant for streamers to create content with. This is outrageous! We’re talking about real money, and they’ve decided to hold it hostage for their own use while offering us nothing of value.This started when we began working with them under their WhiteLabel Package, which was riddled with delays and poor service. After months of frustration, we decided to upgrade to their Turnkey solution, we were hopeful that this would improve things, but the situation only worsened.The PSP integration, took over four months to complete. When it finally went live for just three weeks, the PSP was disabled without any reasonable explanation. On top of that, when we pre-scheduled everything for our Turnkey launch in January 2025, we found out their team was on a two-week vacation during the key period, delaying our entire launch by a month. We’ve now wasted an entire month of our license.What makes matters worse is that they are refusing to release the $50,000 of our real money that they’ve locked up. Their excuse? They claim they’ll hold it for five years because, according to them, they haven’t been able to get in touch with players. So instead of giving us back our funds, they’re simply keeping them for their own benefit. This is absolutely unacceptable!This company has shown zero professionalism or commitment to actually helping their clients. It’s been an absolute nightmare, and we’re stuck paying huge bills while waiting for them to fix their mistakes.If you’re a business owner looking to launch an online casino, do not work with SoftGamings. Their shady practices with our funds and total disregard for their clients’ time and money is enough to make us strongly warn others to steer clear. Unless they make this right, we will continue to warn others to avoid this company at all costs. Stay away from SoftGamings!
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SoftGamings is an established and expert B2B casino platform provider and gaming aggregator with over 18 years of industry experience. To meet the evolving needs of its clients, SoftGamings develops proprietary and creative solutions including White Label, Turnkey, Self-Service, Bitcoin Platform solutions, Bonus System Standalone feature, Sportsbook, and Casino Games Integration. A diversified product portfolio with 250+ game providers and 10,000+ games offers customers access to a wide range of high-quality gaming content.See more
