I recently had a big win with a Online Casino (PokerBet Casino), licensed in Curacao and under Casiwrox in games powered and provided by SoftGamings (Netent).It is more than a month that this Casino is using excuse not to pay me saying that it is fault of the provider (SoftGamings) which does not finish the checks on the legitimacy of the winnings.To specify that I am a fully verified player, had provided all the necessary documentation and played fairly as I would not to anything bad and compromise my luck.Additionally I have tons of evidence in sustain of what I’m saying.I have almost lost hopes and despite several emails to different departments of SoftGamings I did not receive any reply. Their chat live even close the chat in my face without replying.I hope they will reconsider their operate and will take an action on this not legit situation.
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SoftGamings is an established and expert B2B casino platform provider and gaming aggregator with over 18 years of industry experience. To meet the evolving needs of its clients, SoftGamings develops proprietary and creative solutions including White Label, Turnkey, Self-Service, Bitcoin Platform solutions, Bonus System Standalone feature, Sportsbook, and Casino Games Integration. A diversified product portfolio with 250+ game providers and 10,000+ games offers customers access to a wide range of high-quality gaming content.See more
