softgoat.com

2.4
2.4 Based on 21 reviews

In a fast-paced world, we create knitwear that seamlessly blends style and substance. We believe knitwear should move with you, inspire you, and adapt to wherever the day takes you. That’s why our soft knits are designed to be versatile, where vibrant loo...

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Underestimated Pumpkin
Good quality bad customer service

I own four sweaters from Soft Goat – plus one I returned because it didn’t fit. Quality-wise, I’m very happy, but that’s partly because I did my research before buying - I followed their social media to see real people in it and read customer reviews about sizing. Sizes are inconsistent across styles – I usually wear size S (EU), but my purchases ended up being XS, M, M, and XL. One recurring issue is that I never get a tracking number until the very day the package is out for delivery. The most frustrating experience was with my return: I sent the sweater back immediately, and the courier delivered it to them in Sweden within two days – and then nothing happened for an entire month. No confirmation, no update, nothing, until they finally decided to inform me they had received it.

3
Date of experience: Aug 10, 2025

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Business Details

  • In a fast-paced world, we create knitwear that seamlessly blends style and substance. We believe knitwear should move with you, inspire you, and adapt to wherever the day takes you. That’s why our soft knits are designed to be versatile, where vibrant looks meet minimalist designs. Our promise is simple: plush knits for modern living.

  • email info@softgoat.com
  • call +46841020018
  • language https://softgoat.com

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