I purchased a pair of Uggs boots online. First they sent the wrong size. Then they sent the correct size but the shipping box was damaged and so was the shoes box itself. The size was not as described. Upon asking for a return, they informed me my return would not be accepted because of the damaged boxes. I should have reported earlier. The delay of a couple of days after delivery is where their problem is as if we all have time to immediately login to customer service to complain.
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