I used to be a loyal customer, but not anymore. I ordered a jacket weeks before Thanksgiving, expecting it by Dec. 6th, but the website now states a delivery date of May 2026! I contacted customer service, but they refused to cancel the order, despite it being listed as in stock. This feels illegal and deceptive.
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Soft Surroundings is dedicated to making you look and feel your best. Effortless Style, Comfort, Quality. We offer beautiful apparel, luxurious bedding, curated furniture from around the world and beauty solutions, all hand chosen for today’s busy woman. Our passion for customer service and the integrity of our brand gives us the ability to share our story and hopefully make our customers’ lives a little more fulfilled and enjoyable.
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