I would give you a 0 star if it was available. I purchased the Soft Winds Chenille Sweater in Ivory. After 2 (two) HANDWASHES, the chenille showed a flaw in the material on the front of the sweater. When I contacted the company, I was informed that Soft Surroundings was under new management and would NOT honor any past purchases. This sweater is $94.95. That is an unacceptable business practice. They are still selling the item but will not replace my damaged one.
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Soft Surroundings is dedicated to making you look and feel your best. Effortless Style, Comfort, Quality. We offer beautiful apparel, luxurious bedding, curated furniture from around the world and beauty solutions, all hand chosen for today’s busy woman. Our passion for customer service and the integrity of our brand gives us the ability to share our story and hopefully make our customers’ lives a little more fulfilled and enjoyable.
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