I ordered on 11/13 and paid for expedited shipping, needing the items by 11/20. I was notified they wouldn't arrive until 11/21. Customer service was unhelpful, claiming '3 days' meant business days. This company clearly doesn't care about its customers, as they don't even refund premium shipping fees.
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Soft Surroundings is dedicated to making you look and feel your best. Effortless Style, Comfort, Quality. We offer beautiful apparel, luxurious bedding, curated furniture from around the world and beauty solutions, all hand chosen for today’s busy woman. Our passion for customer service and the integrity of our brand gives us the ability to share our story and hopefully make our customers’ lives a little more fulfilled and enjoyable.
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