softube.com

4.6
4.6 Based on 351 reviews

Softube is a world leading developer of audio recording software and plug-ins for use with Pro Tools, Logic, Studio One, Cubase and many other DAWs....

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Average Rating

4.6

/
5

351 Reviews

5 Star
87%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
7%

All Reviews

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Review Time

Once again, Softube deliver 100% flawless Customer Support! ... Mariana assisted me throughout my mo

Once again, Softube deliver 100% flawless Customer Support! ... Mariana assisted me throughout my most recent encounter (& has done so at least twice over the last couple of years). She, & the others I have had dealings with, have always been fantastic! I greatly appreciate the remarkable Customer Support - Thanks again Guys :)

5
Date of experience: Mar 03, 2026
Kevin Severino
I had a problem with working with a plugin that I purchase while I still had the same one during the

I had a problem with working with a plugin that I purchase while I still had the same one during the trial period.
The comunication and the support from Softube Support was top noch and very helpfull. Thank you once again!

5
Date of experience: Feb 08, 2026
Kevin Severino
Great comunication

I had a problem with working with a plugin that I purchase while I still had the same one during the trial period.The comunication and the support from Softube Support was top noch and very helpfull. Thank you once again!

5
Date of experience: Feb 06, 2026
Clinton Carlton
Quick and professional.

Quick and professional.Mariana solved my plugin issue.Awesome!

5
Date of experience: Feb 02, 2026
Jean-Pierre VENTURA
Great support !!

5
Date of experience: Jan 31, 2026
Steve Brodie
I felt support were on my side from…

I felt support were on my side from start to finish, and totally understood the issue from the outset. A refreshing change in this days of chatbots etc.

5
Date of experience: Jan 30, 2026
Mphengwa Semenya
The service was great

The service was great, thank you guys! I only gave 4 stars because there's always room for improvement hh. That way you guys stay on your toes hh.

4
Date of experience: Jan 28, 2026
Panji
Superb Customer Service.

5
Date of experience: Jan 28, 2026
Simon CRAIGE
The very definition of excellent customer service ...

Any time I have raised an issue with the SOFTUBE support team they have got back to me with a solution within 24 hours (this has also happened over a weekend), and they always follow-up to see if the issues have been resolved and offering further assistance if it is needed. To me, this is the definition of excellent customer service ...

5
Date of experience: Jan 28, 2026
Jonas Hälldin
Fantastic support

Fantastic and, very patient support.

5
Date of experience: Jan 26, 2026

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