I recently had a problem with my fan/light not working. We have several Sofucor fans and LOVE them. An email to their Customer Service brought immediate help which included some parts shipped to me and helpful videos. I was able to fix the problem and the unit is working perfectly now. This company makes a fabulous product and their Customer Service team is the best I have ever dealt with--in any company. I highly recommend this company in all ways. I am so pleased with this outcome.
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