Awful customer service, it’s taken weeks of chasing my return to be told I need to speak to Royal Mail who do not cover jewellery. Solace should know this and inform customers before sending a return. They should respond to messages in a timely manner and also provide more accurate pictures of the product in the first place to avoid returns. I’m well out of pocket and have wasted a lot of time!
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Solace Jewellery was born to solve a problem. Millions of people worldwide struggle to wear jewellery without pain and irritation due to sensitive skin and metal allergies. Every single piece of jewellery we sell is hypoallergenic, meaning allergy-safe. We do this by using metals that do not release the harmful alloys that people are most commonly sensitive too. Not only is all of our jewellery comfortable to wear all day long, it's also tarnish free so it will not turn green or fade, and it's safe to wear in the shower, swimming, at the gym. In fact, most of our customers wear it 24/7. The best part is, it's affordable and our designs will stand out in any jewellery box, making it the perfect jewellery for everyone.See more
