Writing this review so people don’t make the same mistake for trusting Solar Power Nation. The experience is truly a nightmare. Most people who put a good review mainly talked about how smooth the sales & installation. But if you are going to spend thousands of dollars, be sure to read what happens after sales when things go wrong. These guys are rotten and pathetic when it comes to after sales care & warranty. My solar system works good only for the first 1.5 years. I spent more than 2 months contacting after sales care trying to solve the issue. Talking to different person each time, promising different things, but never got the issue resolved. They will not hesitate to lie, making promises to fix it, then denying it completely. You can be absolutely certain that they will ask you to pay extra charges to fix things. They will do anything they can to avoid sending anyone back to your property to fix the problem. They are very cunning in trying to avoid the warranty, saying the problem is an additional feature that is not included in the system! It’s crazy! We purchased the whole system and we expect everything works as it should. They even asked me to try fix it myself. Be careful, this company knows how to make sales and leave you on your own afterwards. Don’t be misled by their marketing. Don’t invest your resources on them. I suggest people read their after sales reviews, not just sales & installation process.
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With over 12 years in the business, we are one of Australia’s leading solar retailers committed to helping making the world a greener place. Proud members of the Clean Energy Council, we are focused on providing the complete solar solutions customized to meet the needs of individual homeowners and businesses. We are 100% Australian owned and operated and currently service five states, including New South Wales, Queensland, Victoria, South Australia and Western Australia.
Our mission is to make solar more affordable, providing premium components at wholesale prices, so that more Australians can enjoy the benefits of clean, solar energy. But more than that, we want to bring together a community of like-minded Australians who want to do their part to switch to clean energy and create a sustainable future.
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