Absolutely unacceptable experience with National Solar.
I paid my deposit after being promised my solar system would be installed within the first month. It has now been 2 months and I still have no confirmed installation date, no clear communication at all, and no accountability from this company.
I have made repeated attempts to contact them for updates. Every time I am told someone will call me back the same day or that my issue will be “actioned” and it never happens. I have spent weeks chasing basic information that should have been provided without me having to constantly follow up.
Taking a customer’s deposit and then failing to communicate or deliver within the promised timeframe is extremely unprofessional and has completely destroyed my confidence in this company.
I guess just add this unsatisfied google review with the rest of them wish I looked this up before paying deposit
Very disappointed!
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With over 12 years in the business, we are one of Australia’s leading solar retailers committed to helping making the world a greener place. Proud members of the Clean Energy Council, we are focused on providing the complete solar solutions customized to meet the needs of individual homeowners and businesses. We are 100% Australian owned and operated and currently service five states, including New South Wales, Queensland, Victoria, South Australia and Western Australia.
Our mission is to make solar more affordable, providing premium components at wholesale prices, so that more Australians can enjoy the benefits of clean, solar energy. But more than that, we want to bring together a community of like-minded Australians who want to do their part to switch to clean energy and create a sustainable future.
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