Review Time
SCAM COMPANY - do not purchase. Trousers bought were far too short. Returns policy is they need to be sent back to China at a cost of between £15 to £25. Cannot be sent back if you change your mind or items do not fit. The trousers are cheap material with a crappy label inside - something you would get from Temu. You have been warned. Wish I’d have read the reviews before purchasing these trousers for my husband. Would have saved myself £40. Oh well, we live and we learn - won’t be making the same mistake again
I have been given the same excuse on several occasions about why my order has not arrived,solferu took my money immediately but seems to be having a problem giving me a full refund, instead they keep sending out the same lame excuses
Scam company. Bought a "nordfall jacket" in XXL. A cheap Chinese jacket arrived three weeks later in medium size. Here's what's written in the jacket "Down Fkow, super warm down cycling, Let the body in down temperature circuulation". To be fair the children have done a pretty mediocre job of sewing it together. Not bad for 10yos. "Steven" now wants my "shipping details" and bank details so he can issue a refund. Just avoid this...
I order size 9(43) and the send me size 10(44).The phone number provided on their website dosen't work at all.I paid £54 pounds for the shoes and they sent me some cheap shoes from CHINA.I do not recommend anyone to buy from this website.
My first item had a tiny damage on it, nothing major but still annoying. I told the support team and they reacted so fast and friendly. They didn’t even ask me to send anything back, they just shipped a free replacement immediately. On top of that they gave me a discount code for a future order which was a cool bonus. The new product is perfect and exactly what I wanted. It’s rare to see a brand solve issues this smoothly. Really impressed.
I had a small question before ordering and the customer support answered me super fast. They were honestly very friendly and talked to me like a real person, not a robot. They even gave me a discount code without me asking for it, which was a nice surprise. The product I got feels really good quality and looks exactly how I hoped. I appreciate companies that take the time to help their customers properly. It made the whole experience feel very positive. Really happy I ordered here.
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