hearingcarecentre.co.uk

4.8
4.8 Based on 21 reviews

The Hearing Care Centre is a multi award winning family run hearing care company looking after the hearing impaired throughout East Anglia. Born in 1998 The Hearing Care Centre is now a well established independent practice and in fact the only multi cen...

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Average Rating

4.8

/
5

21 Reviews

5 Star
95%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Jules
Writing on behalf of my parents Ron & Jean Lovell who recently attended for an ear care appointment

Writing on behalf of my parents Ron & Jean Lovell who recently attended for an ear care appointment in Bury St Edmunds.
A wonderful experience, treated with dignity & professional in a relaxed atmosphere.
Highly recommend thier services.

5
Date of experience: Feb 12, 2026
Jules
Writing on behalf of my parents Ron &…

Writing on behalf of my parents Ron & Jean Lovell who recently attended for an ear care appointment in Bury St Edmunds. A wonderful experience, treated with dignity & professional in a relaxed atmosphere. Highly recommend thier services.

5
Date of experience: Feb 10, 2026
S. Haller.
This centre in Norwich is at lovely Keswick Hall just outside Norwich.…

This centre in Norwich is at lovely Keswick Hall. I received a warm welcome in reception and quick and painless treatment from Arianne. The audiologist Callum was professional and informative. He listened carefully to my concerns and answered all my queries clearly. He fitted me with some very nice hearing aids which have helped me. Free parking, toilet facilities and offered hot drinks. I would reccomend this centre highly.

5
Date of experience: Nov 14, 2025
Ross
Fantastic session with Jay

Fantastic session with Jay. Really professional, knowledgeable and skilled. Not just the nearest assistant using a machine but caring, engaging and pleasant. Definitely 5 stars.

5
Date of experience: Nov 11, 2025
John Nolan
Outstanding care

I have used hearing aids for 40 years from a number of different providers but the last 15 years with The Hearing Care Centre has been the best. As a medical professional myself I understand the value of Continuity of Care and value hugely the ability to see the same audiologist at each visit. Simon has provided me with what I believe to be the best available hearing aid options in a friendly and helpful (and now Norwich-based) environment.I rate their service as outstanding.

5
Date of experience: Nov 03, 2025
Alison Dow
A really excellent treatment centre

A really excellent treatment centre. Unlike other treatment centres I have been to over the last two years the treatment was thorough, professional and successful. And equally important it did not hurt. I can now hear perfectly again.This the Hearing Centre just outside Hadleigh part of the Ipswich branch.

5
Date of experience: Oct 21, 2025
Kevin Cooke
First visit to Norwich

I found everything excellent from the instructions to find the new location, the park facilities, the reception and the treatment given

5
Date of experience: Oct 14, 2025
Annette Watts
Outstanding service and care

I have just completed the handover of my new hearing aid in the Hadleigh branch. I am delighted, should have done it years ago. From the very beginning Michael Shade was a consummate professional and a credit to the service. He was knowledgeable, very thorough and explained everything clearly checking my understanding at each phase. I already have my next review in the diary so am assured of continued follow ups and care. I would thoroughly recommend this practice and Michael in particular.

5
Date of experience: Aug 29, 2025
Amy Read
Pleased to have hearing back

As a mum to two young children, I had noticed my hearing getting worse but had been too busy to get it checked. When it became more noticeable, I booked an appointment with Michael Shade at The Hearing Care Centre.Michael carried out thorough hearing tests and explained the results clearly. He diagnosed a significant hearing loss in one ear and discussed the options available to me. I chose to try a hearing aid, which Michael fitted and adjusted to suit my needs.Since then, he has provided consistent aftercare, checking in and making sure the hearing aid works well for me. I’ve really appreciated his clear communication, professionalism, and attention to detail throughout the process.

5
Date of experience: Aug 07, 2025
Wilmon Brooks
Steer clear

I went for wax removal July 7th. The first procedure went well but there was some stubborn wax still hanging around. Returned for 2nd attempt on 28th. I couldn’t eat/chew went on holiday so unable to swim. Still having trouble with all of the above. Waiting for Audiology appointment & more or less deaf in one ear.

1
Date of experience: Jul 28, 2025

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Business Details

  • The Hearing Care Centre is a multi award winning family run hearing care company looking after the hearing impaired throughout East Anglia.

    Born in 1998 The Hearing Care Centre is now a well established independent practice and in fact the only multi centre truly independent hearing aid dispensing company operating across both Norfolk and Suffolk. We have no specific commitment to any one manufacturer of hearing instruments.

    Being truly independent enables us to give totally unbiased advice on all hearing concerns leading to the prescription of the most appropriate type of product to suit an individual's needs.

    "Our goal is to achieve 100% customer satisfaction through taking a personal approach and providing the very highest quality hearing care"See more

  • email info@hearingcarecentre.co.uk
  • call 01473230330
  • language https://www.hearingcarecentre.co.uk

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