I had a terrible experience with the service and customer support. I placed my order on 12/20 and received no estimated arrival time, which is quite unusual. After several days, I escalated the issue multiple times, only to receive basic automated responses. I spoke with an unhelpful representative and my order didn't ship until 12/28, with a projected arrival date of 1/3. I understand it's peak season, but this experience has been one of the worst I've encountered.
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A design-driven brand using business as a force for good. Solgaard's premium luggage and accessories collection is crafted through sustainable innovation.
Pioneers of utilizing recycled materials in its fabrics (Shore-Tex®) and travel gear (including the award-winning Carry-On Closet®), in cooperation with The Solgaard-Nyx Foundation and its network of plastic collection impact partners, Solgaard cleans up six pounds of ocean-bound plastic with every purchase.
As of April 2025, approximately three million pounds of ocean-bound plastic has been cleared from coastal communities as part of the brand’s regenerative business impact commitments.
Relentless in his pursuit to create an economic engine for good, Norwegian Canadian entrepreneur and designer, Adrian Solgaard, founded Solgaard in 2016.
Solgaard is B Corp Certified.
Learn more at: www.solgaard.co and www.solgaard.co/impact.See more
