I took out Supersaver insurance and was told everything was covered. No parcel tray in the car which we did not notice until a trip to the supermarket, however, no issue because we are fully covered! Wrong! On return to depot was told it was in place when we left, they never remove them even though there were two trays actually on show in the office (not for my car though). They could not contact anyone at the time but in the time it took to fly back to the UK there was a large charge posted to my credit card. Having had cover I never gave a deposit on my car so this was an unauthorised charge. Basically feel like i have been robbed. Never use this company.
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