Incomplete Order....We ordered both a bed and a mattress from Crazy Price Beds on 25th October 2022. Eventually the bed was delivered by Solo Home Delivery on 18th November 2022 but with no mattress. It was questioned with the delivery driver who confirmed that the mattress was not in his lorry but I showed him the original order from Crazy Price Beds to show that we have ordered it. He suggested that I contact Crazy Price Beds which I have been trying to do now for the last couple of weeks and I cannot get a response out of them. I have also emailed yourselves on 23rd November 2022 to shed some light on the missing mattress but again I have received no reply. I don't know where the fault lays whether it be with Solo Home Delivery or Crazy Price Beds, but I just want a response as to where it is and when it will be delivered.
Claim your business profile now and gain access to all features and respond to customer reviews.
SOLO Home Delivery are experts in what is often referred to as ‘Ugly’ or ‘Out of Gauge’ freight. Operating from our modern centrally located 50,000sqft distribution hub, we handle thousands of consignments every month, delivered throughout the UK nationwide quickly & efficiently. We focus on performing to KPI’s, providing outstanding customer service whilst working closely & in partnership with our clients.
SOLO Home Delivery specialises in ‘One Person’ handled product whereby a traditional 2 person ‘white glove’ service might be too excessive or the product doesn’t fit the requirements of the small parcel networks due to weight or size. In addition to our core delivery business we also offer warehousing, storage & fulfilment as a one stop shop solution.
We aim to provide the best possible service, eliminate damages & losses whilst provide high levels of communication across all parts of the journey. With many years of experience & knowledge gained from sitting on ‘all sides of the fence’ we have created a tailored service that we are always aiming to excel at.See more
