Appalling quality and a refusal to step in and help.Really disappointed . I have purchased a lot of their products almost all of which were without issue.Last June, I purchased a brand new , boxed pizza oven from EBay. I did not know it wasn’t an official solo stove stockist .Anyway, the oven after a few uses has started to fall apart internally. I put in a request against their lifetime warranty . They are refusing to help me because although I can show the eBay transaction the person I brought it from wasn’t an official stockist / he had purchased from Costco which are an official stockist ! I’m astounded and bitterly disappointed with Solo Stove and unless they change their mind I will stop recommending them and I will never purchase again. This would cost them £20 to replace but for me £400. Poor and shocking service , totally unexpected. It’s clearly their product and not a copy and clearly it’s a faulty one. Don’t be fooled by their marketing / their pizza oven is not fit for purpose.
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Welcome to Solo Stove, where stainless steel craftsmanship meets the heart of your outdoor experiences. Our fire pits, camp stoves, pizza ovens, grills, and accessories are more than just durable; they're your companions for making memories. Ignite primal moments around a smokeless flame, relish that hot mountain coffee, savour handcrafted artisan pizza, and feel the pure joy in every bite of a s'more. We're a bridge to the natural world's stunning beauty, connecting us to shared humanity. Discover the goodness of life through good moments, fond memories, and our exceptional products.
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