Is this company a scam?I ordered my firepit 10 days ago and have no update on the status since. I've tried reaching out to them and "Pete" from their team just keeps on replying the same generic message that my order has been "escalated." Have also been calling them and no one has been answering the calls. Tried again this morning at 9am and have been on hold for the past 40 minutes! Tried the option of sending the text only to hear that "we've encountered an error, please stay on the line."Initially thought this was a reliable company as my friend got his order within 6 days. But from my experience, this company feels a bit dodgy. All I want to know is the reason why my order is taking long to process. Will be cancelling my order and hopefully will have no dramas getting a full refund.
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Welcome to Solo Stove, where stainless steel craftsmanship meets the heart of your outdoor experiences. Our fire pits, camp stoves, pizza ovens, grills, and accessories are more than just durable; they're your companions for making memories. Ignite primal moments around a smokeless flame, relish that hot mountain coffee, savour handcrafted artisan pizza, and feel the pure joy in every bite of a s'more. We're a bridge to the natural world's stunning beauty, connecting us to shared humanity. Discover the goodness of life through good moments, fond memories, and our exceptional products.
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