The product is good but the customer service is minus 10!!! No one ever answers the phone! Text message chats were not much better because the response was always “I’m not familiar with that. I’ll refer you to someone who knows.” The problem was no one ever knew. I would text and ask someone to call me. Finally someone did, but the answers to my questions were lies. No one knew when my stove would arrive even though I was told a certain day and even received an email telling me it had shipped, but that was also a lie. It took 47 days for my stove to arrive. It was to be a Christmas gift and it arrived today, January 9, and that only happened after getting a 3rd party involved. All I can say is “Buyer Beware”!! Unhappy, dissatisfied, former customer!!!
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Welcome to Solo Stove, where stainless steel craftsmanship meets the heart of your outdoor experiences. Our fire pits, camp stoves, pizza ovens, grills, and accessories are more than just durable; they're your companions for making memories. Ignite primal moments around a smokeless flame, relish that hot mountain coffee, savour handcrafted artisan pizza, and feel the pure joy in every bite of a s'more. We're a bridge to the natural world's stunning beauty, connecting us to shared humanity. Discover the goodness of life through good moments, fond memories, and our exceptional products.
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