Highlights
They do not account for the time product will take a customs
Only order from this site if you are not in a hurry and live across the border.
Still waiting on product to arrive ordered the bath chair Feb 15th with a estimated delivery of Feb 24. If you order this product to Canada they do no account for the extra time it takes at customs on there website and when you ask about it they just say we and fed ex have no control. Don't order if your planning or counting on the estimated delivery date New arrival date is now March 2nd. Only ironic part it I only ordered from this website because it had the fastest delivery date.
I'm sure the response to this review will state the same as my previous email back from them . That thay apologize for the inconvenience and have no control over customs.
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At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns.
Best,
Israel Gamburd, CEOSee more
