solutionbased.com

4.6
4.6 Based on 217 reviews

At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us,...

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Average Rating

4.6

/
5

217 Reviews

5 Star
81%
4 Star
10%
3 Star
4%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Joe Clark
Highlights They do not account for the time product will take a customs Only order from this site i

Highlights
They do not account for the time product will take a customs
Only order from this site if you are not in a hurry and live across the border.

Still waiting on product to arrive ordered the bath chair Feb 15th with a estimated delivery of Feb 24. If you order this product to Canada they do no account for the extra time it takes at customs on there website and when you ask about it they just say we and fed ex have no control. Don't order if your planning or counting on the estimated delivery date New arrival date is now March 2nd. Only ironic part it I only ordered from this website because it had the fastest delivery date.

I'm sure the response to this review will state the same as my previous email back from them . That thay apologize for the inconvenience and have no control over customs.

3
Date of experience: Feb 27, 2026
Barb
Outstanding service and high-quality products.

Outstanding service and high-quality products. The modifications for the shower chair are sturdy and tailored to your requirements. The owner of the company truly goes the extra mile to ensure customer satisfaction.

5
Date of experience: Jan 17, 2026
Ken A.
A seamless and hassle-free experience with the service team.

My experience with the service was incredibly smooth and stress-free. The team was responsive and truly knowledgeable, which made the entire process effortless. I would certainly recommend them for dependable tech services.

5
Date of experience: Dec 03, 2025
A- Home Healthcare , Inc.
The Company is fantastic

The Company is fantastic - easy to work with .

5
Date of experience: Oct 15, 2025
Sabrina Trottier
Sent the wrong size part to my house…

Sent the wrong size part to my house and have not constantly contact me back for a return

1
Date of experience: Oct 14, 2025
Morris McCool
After use assessment

Only one engineering/design flaw

5
Date of experience: Oct 06, 2025
Son Vu
Prompt response and service

Prompt response and service. Quick delivery beyond expectation.

5
Date of experience: Sep 24, 2025
Brian Kelley
Emmanuel has really gone above and…

Emmanuel has really gone above and beyond to assist me on this order and resolution

5
Date of experience: Sep 02, 2025
Del T
Product arrived on time with no issues.

Product arrived on time with no issues.

5
Date of experience: Aug 29, 2025
Kimberly Emmans
I guess I will give a five star as soon…

I guess I will give a five star as soon as my money is reimbursed from the part I ordered incorrectly…ordered the correct part and have returned the incorrect part…waiting for my refund on the incorrect part. So far so good…

5
Date of experience: Aug 25, 2025

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Business Details

  • At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns.

    Best,
    Israel Gamburd, CEOSee more

  • email info@SolutionBased.com
  • call 8777692833
  • language https://solutionbased.com

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