I have owned an A3 Brother printer scanner for some time and genuinely loved the machine. However, after a recent MacBook Pro software update, everything changed for the worse. When I urgently needed to scan a document, the printer suddenly forced me to log in and agree to a subscription. Not wanting to be railroaded into this, I tried to dismiss the pop-up, but it wouldn’t budge. In the end, I had to force shut down my laptop, losing three precious hours of my evening.Frustrated beyond belief, I have now purchased a new printer entirely because I refuse to be held hostage by a subscription service just to scan documents. Brother, in my view, have completely lost their tiny mind. I’m genuinely outraged that a brand I once trusted and loved has stooped to this. My once beloved printer is heading straight to the rubbish bin today.Brother: you've lost a loyal customer for good.
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