I bought a Brother P-Touch label maker last week. the product insert gave several websites regarding their warranty, which isn't disclosed in the insert. Neither website works, all I got was spinners.It was very difficult to get to the page where I was supposed to be able to register my product, and when I FINALLY did, I entered the serial number correctly - then received an error that the serial number is invalid, IT'S NOT. I've also not been able to find out what the warranty supposedly is. The websites are primarily geared towards selling users more products.I've filed a compaint with the BBB in New Jersey against this company, and while there saw other complaints, serious ones. Apparently, if you connect via Bluetooth or other online options (why would I do this for a label maker???) they have disconnected your printer or device, or degraded its performance if you use non-brand tapes or inks. I can tell you their inks are horribly over priced from my prior label maker that finally quit working.If you buy a Brother printer or other device, I'd advise you to not connect your device to them via the internet or Bluetooth!. Their BBB rating is dismal, and of course they aren't members of the BBB. Figures.
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