Had an intermittent issue with my boiler so got Solv out to get it sorted. Booked a 'repair' for over £80, the result of which was the engineer being confused as to what the issue was so just deciding that the pump needed replacing - even though it was working when he left. I noted the part number while he was out so could look up that the parts cost between £110 and £150 so then awaiting the quote to install I was expecting perhaps double that to add labour so £300 seemed reasonable to get it done - even if there was a doubt over the work actually being needed (I just wanted it off my plate). But no, the quote was £500 so really over the top add on costs just to fill their pockets. Not cool. I called them out on this and gave them the opportunity to fix it bit they simply ignored me. Terrible experience, they are not here to help you, they are here to take your money.
Claim your business profile now and gain access to all features and respond to customer reviews.
Our teams work across Northern Ireland, carrying out jobs ranging from installation through to maintenance and repair. Our services are tailored to fit the specific needs of each type of customer, as outlined below:
Homeowner:
Looking for easy, expert and efficient heating, electrical and plumbing services? Problem solv’d! Book online and trust our professional, personable team to look after your home heating system and much more.
Landlord:
All kinds of landlords trust us to look after not just their properties but their tenants too. Our teams are expert and qualified, partnering you through every project to ensure that you meet all your duty of care requirements.
Commercial:
Our expertise in mechanical, electrical and facilities management spans more than 20 years of building a reputation for delivering projects on time, to cost and quality standards. We continue to invest in developing our people, systems and processes so that we can continue to deliver exceptional services that our customers trust again and again.
Details of the range of services provided and further information can be found on our website www.solvgroup.comSee more
