I placed two orders 12 hours apart and received emails for each order stating the same delivery date. Everything was great until it wasn’t! One order arrived two days late but the other order is no where to be found. I’m leaving town for two months in a couple days. When I called customer service for help I received a “canned” response that it can take up to two weeks to receive my order. That’s all the help that was offered. I never would have placed ann order had I known that. I am furious and Soma/Chicos have lost a decades old customer over this. Customer Service could care less about customer satisfaction or that my order has not arrived and probably got lost in the mail, what a waste of money!
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