Review Time
I ordered bras for my wife last September and they say they delivered it. I received nothing. I reached out to them and they said they would redeliver. Once again nothing even though they said it was delivered. Some weird delivery service. I reached out once again and they promised to reimburse me. It's been over 6 months now and every email I get from them is a general response. To this day I'm out of the items along with the money.
I reached out to the store and then to customer service after buying a set of Soma 24/7 modal athleisure wear. I have had it 1 month, worn it and washed it 3 times. The fabric is pilling and of poor quality. For the price it should be much better. Soma wants to offer me $25.00 when I paid over $100.00, on sale. They should do better, by using better quality and standing behind what they sell.
I’ve been wearing Soma pajamas 10 yrs and their pajama pants when I couldn’t find pajamas I liked. I’m through withSoma. I bought 2 Soma pajama pants, the material is cheap and there wasn’t a tie for the waist. I’m a size small and since the waist tie is missing the pants don’t fit. Bye Bye Soma!!!
Went On Monday, March 2 2026 with Dr. Isabel Gonzalez Fernandez, Rude person , unprofessional treatment to patient, most be removed of the company . She shows no experienced and knowledge, very poor medical skills. Medicos con muy bajo nivel professional, Dr Isabel Gonzalez Fernandez , ruda, no presta atencion al paciente, nivel medico muy pobre , debe ser removida de la empresa .
I have become increasingly disappointed in SOMA online. They say an order can take 10-14 business days to arrive. However, if I am told the item is IN STOCK, why does it take 14 BUSINESS days to receive it? I ordered something that I was told was 'in stock', so I figured I'd get within a week. (Order #2112054688) It's been almost two weeks, and it hasn't even left the warehouse to go to the shipper! I really wanted this item sooner, so I hope SOMA will speed this up. Was the item really 'in stock', or do they just say that to get women to order? IF SO, FALSE ADVERTISING! Also, so many items I like are not available in the stores, so I'm stuck ordering online and have to face these problems
I reached out to the store and then to customer service after buying a set of Soma 24/7 modal athleisure wear. I have had it 1 month, worn it and washed it 3 times. The fabric is pilling and of poor quality. For the price it should be much better. Soma wants to offer me $25.00 when I paid over $100.00, on sale. They should do better, by using better quality and standing behind what they sell.
I placed two orders 12 hours apart and received emails for each order stating the same delivery date. Everything was great until it wasn’t! One order arrived two days late but the other order is no where to be found. I’m leaving town for two months in a couple days. When I called customer service for help I received a “canned” response that it can take up to two weeks to receive my order. That’s all the help that was offered. I never would have placed ann order had I known that. I am furious and Soma/Chicos have lost a decades old customer over this. Customer Service could care less about customer satisfaction or that my order has not arrived and probably got lost in the mail, what a waste of money!
My order took a few weeks to receive. This is much longer then most companies. I mailed a return. It's been over 2 weeks since they accepted my return and I'm still waiting on a refund.I will definitely not order from this company again.
My mother, who is 90, recently came to visit me and wanted to go somewhere she could get fitted for a bra, so that it would actually fit her. Patricia, from the store in Lakeside Village in Lakeland, Florida, was amazing. She made a situation, which could be a little awkward for a very modest 90 year old woman, one of complete ease. Patricia went above and beyond helping my mom and showing true care and concern for her.
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