Went to local Soma (5304 Garden City, Cranston, RI) with a gift receipt for an item I had received as a Christmas gift (too small). Placed both on the counter and clerk proceeded to work on the computer. After a couple of minutes she says ok the item has been credited to the Discover card. I said wait a minute I don't have a Discover card. She said whoever bought it for you now has the credit. I said you didn't ask me what I wanted. She answered back that I didn't tell her. I said it was a GIFT receipt. It's three days after Christmas. Why did you think you anything but an exchange or merchandise credit? She then told me to call the person who gave me the gift and authorize another purchase. I said NO WAY I'm going to embarrass myself. Long and short of it I got no gift and I did get embarrassed by emailing the person who gave it to me to let them know they got credited and why. Called customer service today and basically they did not care. Won't be going in that place again.
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