I asked for a price adjustment because I bought items that went on sales a few days prior. The first agent I spoke with stopped responding to me completely so I hung up and tried again. The next agent said I would get close to $20 back. But 10 days later and nothing has come back to me. I reached out again and they said that only one of my items is priced less today, so I can only get $5 back. Terrible, untrustworthy scammy business.*Update: after emailing with three agents and insisting on the price adjustment amount I was promised of $15 plus tax (vs. only $5 or a $10 voucher for my next purchase), the third agent sent me an email with a refund notice. Now I wait again. Fingers crossed. In the future, I will place a whole new order and return the entire first one to avoid this headache.
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