My wife enjoys some items however this company is incredibly inefficient. They purged the previous orders on my account. CS rep insisted the items must have been purchased at a store. No store within 100 miles of me. Order processing and shipping takes an incredibly long time. Over 2 weeks is slooooow anytime of year but in December is really bad. Purchased other items online from similar companies on the same day and will have those items in 5 days or less. I doubt Soma will be around much longer with this level of service. Maybe place Christmas orders at Halloween ?
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