I have purchased panties from Soma for years. They were of quality material and most have lasted for 12 years. I just kept adding to my collection. This last time was such a disappointment. The lace came apart from the waistband because there was not enough material holding it. The panties themselves were a thin,less than quality material. Customer service refused to take responsibility and compensate me because I had missed the thirty day return policy.First of all, it is gross to think a company would want you to return worn panties. I sent a photo to show exactly why the lace came off. Customer service couldn’t care less so I’m warning others not to buy panties with lace around the waist. I actually am done with Soma. They used to have quality products…no more.
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