I've been with this provider for about 15 years but have recently switched. Initially, I would have rated them highly, but now I would give them a D+. The service has become overpriced, and they increased the rental fee for the modem while reducing performance. I often need to reset the router and call in for account resets just to maintain internet access. Fortunately, I found a new provider that offers better bandwidth for a lower cost without any rental fees.
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