This is my third visit to the service in Trussville, and once again, I had a frustrating experience. I had to wait for 30 minutes because my order was incorrect. I had ordered two drinks but ended up with four, being charged for three, and all were wrong. When I arrived, the representative interrupted my order and made me wait for at least 15 minutes without any communication. After that, she walked outside while I was still trying to order and insisted I come to the window prematurely, leading to my order being incorrect twice. Additionally, her vape fell, which I found concerning, especially since it's noted that having a vape in the establishment is against policy, particularly in the kitchen. Thank you for your attention. P.S. I'm not trying to complain excessively, just sharing my experience!
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Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.