I ordered a TV on November 27th with a delivery date promised for December 10th. That date passed with no communication from the company. After finally reaching the customer service team (which was neither quick nor easy), I was given a new date of December 16th. I waited, but nothing arrived. I contacted them again and was assured my TV was in the warehouse, just waiting to be scheduled for a two-person delivery. A week later, my order was canceled via a generic email without any specific explanation. This is a complete disaster and an unacceptable way to treat customers.
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