I ordered on October 24 and experienced extremely slow delivery. The quality is poor, with sharp edges on the cutlery and bowls and plates showing marks from food and water. The customer service has been frustrating, as I've been passed around to several representatives over the past month, each asking for photos despite having sent them multiple times. Every new representative seems unaware of my previous interactions. At this point, I doubt I will receive the refund I deserve. The marketing is impressive, but the product feels poorly made and leaves me feeling scammed.
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Welcome to Soos Atelier, where we celebrate the art of socializing. Founded in the heart of Amsterdam, our vision is to create a world where our tableware fosters a sense of togetherness. We believe in the magic of shared meals, where people gather and strangers become friends.
Where the table becomes a timeless stage for life's most precious stories.
If you have any inquiries or require further assistance, feel free to reach out to us at
hello@soosatelier.com.
We are here to provide you with an exceptional shopping experience.See more
