I gifted a set for the holidays and needed to return them. Shame on me (?) for not reading the reviews nor the return policy. I was asked to photograph all of the pieces first and submit, then once approved to ship them back to china and provide my receipt (photo), tracking number and customs number (this was Jan 20th) then was told by support to send photos of the package and ONCE confirmed receipt in china they would issue my refund (less shipping and handling = 20% of the order cost)… if you’ve ever shipped to china once the item is through customs you lose tracking. So here we are 3 months after leaving the post office and i still have not received my refund. DO NOT BUY FROM THIS COMPANY
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We’re on a mission to redefine confidence through comfort. We design intimiates that blend sensuality with softness, empowering women to feel confident, supported, and effortlessly themselves, from morning to midnight.
