I recently commented on the excellent service from Sorbet Station Hermanus branch but have to unfortunately comment on the lack of sympathy for customers with repairs to one or more nails. As a REGULAR customer who support Sorbet 365days of the year. I find it unacceptable that it is virtually Impossible to find an appointment for a repair @ Station square branch. This week I had two repairs 1 nail & 1 toe.Sorbet Whale coast mall made a plan and booked me yesterday at 11.00 unfortunately the gelish color they used at Station square was not available at that branch & they phoned Station just to get an appointment to PAINT gelish on both my nails. First I was told I could go at 2.00 to which I agreed when I got there at 1.50 I was told that all the techs were busy & they could only help me on Friday 10.00. I had no choice but to agree. Today I received a call frm the receptionist at Station wanting to know EXACTLY what has to be done to my nails as they're very busy. I explained it simply had to be painted the repairs itself had been done all I need is the gelish painting ! Honestly this is Totally unacceptable that loyal customers have to beg to have a repair done- we keep these businesses going and this is the way we get treated when we need help?! I am very disappointed, in Gauteng especially South Downs they made an effort to accommodate repairs!
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One stop shop beauty salon that offers manicures to pedicures, skin care and body massages, good hair days and bad hair days (and unwanted hair days) we're here to serve up a double scoop of all beautiful things.
Our nail treatment, hair care and body massage will leave fresh and ready to shine out there. Our Hair and skin care specialists offer a range of beauty therapy treatments that deliver head-to-toe confidence to the ladies and chaps. Sorbet Salon for all-round beauty therapy, Sorbet Dry Bar for express hairstyling. Sorbet salons for real women and men's grooming for ethnic hair and any type of hair treatments and hairstyling.
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