It's quite peculiar. I had placed an order for boots before checking the reviews. These reviews are from months or even years ago, and very few mention issues with the product itself; instead, most focus on the terrible customer service. The only negative feedback I had was about the rude and condescending support. Why hasn't this been addressed promptly to align your ratings with the quality of your product? I even had to complete a customer service form at the end! Many companies excel in customer service; perhaps you should take notes on their practices!
Claim your business profile now and gain access to all features and respond to customer reviews.
Quality shoes and boots for women, men & kids. Discover the autumn-winter collection and get the SOREL® style this season! Free delivery starting £70.