I was very pleased with the customer service I received from Faye regarding a refund query on my bank statement.
Faye was friendly & efficient she spoke with Finance to check that my refund had been applied. It turned out that it was my fault I had forgot to check a previous page on my statements. I apologised when I discovered my mistake. Faye was very patient & helpful throughout our call. Thanks Faye for your great service much appreciated!
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