The delivery driver made no effort to bring my parcel, instead stating that there was an attempted delivery, but all I received was a black image, and the tracking showed they were never within 20 miles of my location. I then received an email saying my parcel would be sent to a pick-up point, which is inaccessible for me due to my disability, and I can't carry it. I attempted to change the delivery option through the app, but it was unhelpful. After emailing to cancel, I was surprisingly told they would now deliver to my address. Unsurprisingly, they repeated the same issue, claiming 'attempted delivery' without being nearby, just another black screen. I was assured a refund, but a week later, the service has not returned the parcel to the seller, so I cannot receive my refund until that happens. 0/10 - I strongly advise against wasting your time or money.
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The UK's favourite sweet shop! From Pick'nMix to timeless retro sweets, SoSweet is your one-stop online shop for sweet treats and more!
We take pride in offering an exquisite array of confectionery delights. Our virtual shelves are bursting with an assortment of treats, from the nostalgic charm of retro sweets to the vibrant variety of Pick'n'Mix sweets!
As a leading online sweet shop, SoSweet is dedicated to bringing you the best selection of sweets, combined with top-notch service and convenience. Our online platform is user-friendly, secure, and designed to make your sweet shopping experience as delightful as our treats.See more