sothebys.com

1.4
1.4 Based on 81 reviews

Sotheby's /ˈsʌðəbiz/ is a British founded American multinational corporation headquartered in New York City....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
AquWaZe97
Sotheby's not what it should be - don't use see new addition

I used the Sotheby's buy it now shopping site. NITEMARE! 1st, the site allowed me to use a PO Box, which I later found out wasn't acceptable. Fix your site, Sotheby's!Then after I changed to the street address, I received an email telling me to manage/track my delivery. NOPE! I have no idea when my pckg is coming, but I need to be home to sign. Read on. Who uses a service from NYC that goes thru Newark, then to Tennessee (yes, way south & way west) to deliver a pckg to upstate NY? WHO!? I cannot glean any more info no matter how I try, except that the pckg was in TN at 5:30 am, the morning of the day it was to be delivered to Rochester, NY.And that's not all! I ordered three (3) items in good faith & only 2 are supposed to come in this delivery. Just when the hell is the 3rd coming? Are you going to hold me hostage yet again because it needs a signature? What a nitemare! Very badly run business.I thought this place was 1st class. Hah! Cross it off your list if you're smart.New Addition: my package FINALLY arrived on President's Day with, of course with no warning b/c I couldn't track it. I'm glad we happened to be home. This was a huge box for 2 scarves & a bracelet. (Trying to imoress me, Sothebys? NOT impressed.) It was filled w paper, so much so, I has to dig arnd to find my purchases. Low & behold all 3 items were in it, although I had been led to believe there would be two shipments (did the one scarf get added in Tennessee?). I was very, very disappointed in one item. It was to come in its original box. Oh, what a hot mess! Someone had jammed what was probably a pristine box into a zipper bag (the kind you'd use in a feezer). The bag was way too small for this box (American inches for bag vs Europen mm for the box?). The box was wrecked -- out of shape, flaps torn, flattened. What the heck! I couldn't even get it out of the bag; I had to tear the bag to prevent further damage.BUYERS BEWARE. This is a very, very bad "service" and online storefront. BAD!

1
Date of experience: Feb 18, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Sotheby's /ˈsʌðəbiz/ is a British founded American multinational corporation headquartered in New York City.

  • language https://sothebys.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More