Awful!! I have a piece that had already been appraised for a lot of money but that was 34 years ago. So I went though the process for a sale. I waited the 15 - 20 days. It was still in the waiting for evaluation stage. At 25 days I inquired. No answer except for automated “we promise to respond in 24 hours. Another week the same. Went through the chat line and was given “urgent” status. Still nothing from them. Tried again only because I had some much time invested. That’s when I got the worst of the bunch. This guy said “well we don’t guarantee we have time, we had someone on maternity leave” among other explanations. When I asked if I was ever going to be told he stopped answering.Finally I called the phone number. At last they were going to send it straight to the manager. “You will hear something very soon” thst was a week ago.
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Sotheby's /ˈsʌðəbiz/ is a British founded American multinational corporation headquartered in New York City.