soufeel.co.uk

4
4 Based on 121 reviews

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LW83
Flawless customer service and a great gift to look forward to

Such good service it actuallly made me smile! Bought an (amazing looking - not just my words but everyone I’ve shown the link to because it’s being made) gift and had a couple of queries after placing the order. Received a response from the wonderful Cherry who was professional and patient with me and my questions. Just wonderful customer service immediately followed up my initial question with exactly what I needed and promptly responded to my next confirming I had made an error and she would rectify it for me. So, zero stress an actual person spotting actual errors no AI, no exasperated person answering bare minimum just proper customer service as it used to be (and I’m not even that old!) have already recommended to friends and family and that’s how good they are because as I say the product is in production. All I can say is thank you Cherry asset to a company.

5
Date of experience: Jul 10, 2025

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