soulmaty.com

2.2
2.2 Based on 21 reviews

...

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Not wonting to have me return item

Order a t shirt and shirt. T shirt was fine but the shirt was 15cm too small just to do up tight! And they say 1-3cm. And this was there response hello there,Our shirts run small. If you like this pattern, we recommend ordering a T-shirt with the same pattern.hello there,as the items are from China, so the shipping fee back and forth is high if you want to send it back for an exchange so it's better for you to place a new order for the correct size you need and we offer 15% off discount for this new order.hello there,We are sorry to hear the green item you purchased don't fit you but our size parameters are consistent with what is written on the website and according to our return policy,the buyer is responsible for shipping fee back if you want to return it back to us.Would it be fine that we refund you US$3 as compensation and you can also keep the item?And still can’t get them to respond to me to get their address to return the shirt!

1
Date of experience: Dec 03, 2024

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