ref: ORDER S105553. Soulona.com Order S105553 shipping to London .UKDespite my four attempts to complaint regarding my Soulena order, they ignored me without any response. I contacted them via email and the internal Soulena store contact form. Now I know I've been scammed.SIZE :Bought the Men's Polar Thermal Winter Coat in size XL which should correspond to the size Chest 128 cm according to the sizing Guide on Soulena store's website.Unfortunately the size I get is 4XL which corresponds to size M according to your Sizing Guide and has a circumference of 120 cm and is 8 cm smaller in circumference ( chest) .For me this is unacceptable. QUALITY:Contrary to the description, this jacket is of very low quality, such quality is not even found on TEMU platform that sells Chinese goods. Fabric is thin 100% NYLON / LINING is a thin 100% POLYESTER mimicking insulated fleece. Nothing is real here, everything is artificial and trivial. Description on soulena .com webpage is something completely different.This is not acceptable, it is a fake of something that probably exists, but is only used for photography.I have several photos to post as proof of this scam, but Tripviser doesn't allow this.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>I ordered and paid on January 23, 2026.Delivery was two weeks later to London, which is acceptable, and that's why I'm giving it a 1-star rating.
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