I'm sharing my experience to help other artists avoid financial loss. After the service misdelivered my Pop/Trance campaign by sending my track to irrelevant, non-English, and mismatched curators, I escalated the issue to my bank under Section 75 of the Consumer Credit Act. Upon reviewing all evidence, such as: - mismatched curators
- non-English curators for an English campaign
- playlists that did not align with Pop or Trance
- irrelevant or automated reviews
- the service halting my campaign when I raised questions …my bank ruled in my favor. ✔ Section 75 Claim Approved $612 Refunded ✅️ The bank concluded that the service provided was not as described. This indicates that my case met the legal criteria for: - Misrepresentation, or
- Breach of contract Such outcomes are quite rare for digital services, but it demonstrates that the service's delivery did not match the advertised claims. 🚨 Important for Artists Disputes through payment platforms usually fail for digital services. However, if you paid using credit options, you can utilize Section 75 — and you may succeed, as I did. ⚠️ My advice to fellow artists If you care about your budget and well-being: - Do not trust the service to provide accurate genre targeting.
- Do not expect support when issues arise.
- Do not rely on payment disputes to safeguard your interests. Please take note of my experience and scrutinize campaigns thoroughly before spending your money. — A Concerned Artist
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SoundCampaign is a music promotion platform that helps independent artists and record labels grow their exposure on Spotify and TikTok. We connect musicians directly with real Spotify playlist curators and TikTok content creators to boost their visibility, drive streams, and build fanbases.
Since 2020, SoundCampaign has helped over 100,000 artists promote their music effectively without relying on traditional PR agencies. Our platform is transparent, easy to use, and focused on results. Every campaign is designed to help artists get their music heard by the right audience, with no bots or artificial plays involved.
For Spotify promotion, artists can submit their songs to a large network of verified curators across genres like pop, EDM, hip hop, indie, Latin, R&B, and more. These curators actively grow their playlists through real marketing strategies. Artists receive detailed feedback from curators, which helps improve future releases and understand how their music is received.
For TikTok promotion, SoundCampaign connects artists with creators who know how to make songs trend. These influencers create short-form videos using your track, helping you build momentum, generate streams, and grow your social presence.
SoundCampaign is 100% safe and compliant with Spotify’s guidelines. We never use fake streams or click farms. Everything we do is focused on sustainable music growth.
Our platform is used by artists, managers, and labels who want to grow their reach, get real feedback, and build long-term success in the music industry. See more
